100% SATISFACTION GUARANTEE
We stand behind everything we sell. If for any reason you are not satisfied with your purchase, simply return the item within 30 days and we'll replace it or give you a refund. Please read "Returns" below for more information.
Please note: All "Closeout" and sale items are a final sale.
We a standard shipping option for delivery:
|Order Amount||Standard Shipping||Store Pickup*|
|Up to $50.00||$7.99||FREE|
|$150.01 and over||$13.99||FREE|
Note: Orders usually ship 1 - 3 business day after being placed. When item is in stock.
Please note that some items may be subject to additional shipping and handling charges because of size or weight. Any brokerage or duties charges are the responsibility of the consumer.
Sorry, but we do not ship outside of the Canada or the Continental U.S.
If you are a Northern resident, we offer solutions for getting your purchases to you. Working along side Northern courier companies including, Loomis and Buffalo Air Express allows us to get your shipment to you in a timely and affordable manner. Please contact us for information, Toll Free: 1-855-332-2453.
Most orders will be ready within one business day. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly. We will call or email you once your order is ready for pickup. If you need an item right away we ask that you call us to confirm that the product is available before heading over to our store.
Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on original order.
PRICES AND INFORMATION
This website is intended to help you. We make every effort to maintain current, accurate prices in our on-line catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention on your next visit or by calling or sending us an e-mail.
If there’s a problem with something you purchased from us, you can either bring it to our store or ship it back. Ship returns via Ground UPS or insured Canada Post / USPS (we do not accept CODs). We will refund shipping costs on damaged or incorrect merchandise. Merchandise returned that appears used will be subject to a restocking fee. (Labor fees are not refundable, i.e., custom built wheels.)
Please note: Returned items such as shoes, shorts, socks, and apparel must be in new, unworn condition with retail tags still attached.
We are unable to refund or exchange helmet returns so please be careful when choosing a style and size.
We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.